Clinic & Lesson Bookings/Payments

We provide PayPal and Direct Debit as preferred payment options.  Cheques accepted via   ordinary post.  No Money Orders accepted.

For booking to be accepted, all applicable Booking Forms, Payment, Waivers and Direct Debit receipts must be sent 48 hours prior to allow for delays in Bank transfers and mail delivery.
 Participants will receive a confirmation email or sms.

Bookings are accepted up to 12 months in advance for Clinics, 3 months in advance for Lessons/Intensives at our facility.
A non-refundable booking fee of $35 applies for Private lessons and $65 for School Horse Lessons. Balance of Lesson fee to be paid 48 hours prior.

Booking may be rescheduled on a one-time only basis without attracting additional booking fees.
For 1,2 & 3 Clinics, Participants receive Interim Timetables in the first instance.  The onus is on the Participant to confirm their allocated time or request a change.

A final timetable will then be sent, and bookings confirmed with full fee payment.

Whilst all efforts are made to accommodate each Participants’ needs, requested days/times cannot be guaranteed.

Cancellation Policy

To ensure the success of our clinics, should a lesson as part of a 1,2 or 3 Day Clinic be cancelled once Flight, Venue and/or Accommodation bookings have been finalised, our Policy is “100% payment required or a replacement rider found”.

Rescheduling due to extenuating circumstances, illness or inclement weather is permitted without attracting additional booking fees, or if paid for in full, the fee may be carried over to another time at the discretion of the organiser.

Electronic Lessons and Electronic Assessments require full upfront payment, and may be rescheduled on a one time only basis without attracting additional booking fees.

No responsibility accepted for Video’s or Documents lost or not received.

Material sent via ordinary post will only be returned where a Reply Paid SAE is provided.

For Skype/phone calls you must call Jacqui and if you cancel less than five hours prior no refund is available. Cancellation more than 5hrs prior you are able to reschedule once, and thereafter an administrative fee may be charged for further changes

For Clinics, Participants receive Interim Timetables in the first instance.  The onus is on the   Participant to confirm their allocated time or request a change.

A final timetable will then be sent, and bookings confirmed with full fee payment.

Website Membership and Professional Horse Riding & Coaching Services

All information provided on this site is intended as Information only, and does not constitute advice.  All Members are advised to seek advice individually and independently in accordance with their own circumstances and requirements.

Professional advice will only be provided where a Member chooses to book a Service and provides all of the necessary paperwork for that service.  All Professional Horse Riding & Coaching Services are conducted within the constraints of those allowable by the Underwriter Gow Gates Insurance for EA Accredited Coaches and Coach Educators.

Where a Member requests Information or Advice beyond those covered by the Underwriter of an EA Accredited Coach, he/she accepts all responsibility.

Additional Services and/or Advice offered to Members by our Contributors is undertaken wholly by the Member together with that Contributor, and Forward Coaching accepts no responsibility nor provides any guarantees for services offered nor for works undertaken.

Event Recordings

Webinars and Seminars are recorded and used for Training, Educational and Promotional purposes.  Attending these Events and agreeing to the Terms & Conditions constitutes the Participants acceptance of the Media Release Policy. (See Important Documents section for full Media Release Form).

Where Clinics or Lessons may be recorded, Riders will be advised and provided with a Media Relase form as way of granting permission to Forward Coaching to use the footage.  The Rider granting permission will receive a copy of the footage, but may not reproduce nor replicate, nor distribute to the general public either as a physical product nor via on-line Video Channels such as but not exclusive to YouTube or Vimeo.

Website usage Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Forward Coaching’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Forward Coaching’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is PO Box 1921, Bowral, NSW, Australia. Our Australian Business Number is 26241003632. The term ‘you’ refers to the user or viewer of our website.

  • The use of this website is subject to the following terms of use:
    The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • No video may be replicated or used for public domain purposes without the prior written permission of Forward Coaching management.
  • The videos used on this website are for the purpose of education and coaching and must not be used other than the purposes stated above.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert list of information].
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
  • You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction, use, copy, duplication or distribution of any content and information provided is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.